Jin was exceptional today! Small world meeting Jin ! Thank you fro the service and car !
Source: Google Local
Kereena C
Enessa was amazing. She was able to get me a hire car asap and made the experience a 10/10. I would definitely be using them again in the future, if needed.
Source: Google Local
Kereena C.
I appreciate the time and effort Enessa put it to make this experience a 10/10 for me. I will definitely be using this again in the future, if needed.
Source: ProductReview.com.au
Janaya
Since being contacted by Carbiz to organise my rental car the team have been so lovely and helpful to deal with, especially Enessa and Miranda. After a few calls back and forth they managed to sort it all out for me without any issues. Such nice girls to deal with. I would absolutely use and recommend Carbiz again.
Source: ProductReview.com.au
Andriy N
Jin waa great after the service! Thank you for the car
Source: Google Local
Andri
Jin was spectacular today! Provided great service for me and my family
Source: ProductReview.com.au
Fred
Great customer service. Miranda was great & easy to deal with
Source: Google Local
Anonymous
Very quick response, best customer service, we were handled very professionally and friendly manner.
Source: ProductReview.com.au
Princess Peanut's C.
Jaymee & the team have made my pick up a super smooth easy experience thank you!
Source: ProductReview.com.au
Joanne
Isabella, Paul and team have been fabulous from the moment I received my first call right to receiving my hirer car. It felt so personalised today when Paul dropped the car to me.
Source: ProductReview.com.au
FND
Peter and Maria are good!
Got a car clean and fast.
Source: ProductReview.com.au
Luke Jones
We had a hire car already sorted with a different company who informed us the day of pickup they can no longer provide us with a car. I contacted Carbiz and spoke to Anastasia and Emilia. They were so helpful with my issue. They asked for my details which i could only provide half of but said not to worry as i can provide the rest when i can. They managed to sort me out a hire car the same day within a couple of hours abd have it dropped off at my house before 5pm.
I cant thank you enough, especially after spending 3 hrs on the phone with other companies / insurence company's and getting nowhere.
Cannot recommend enough! Its a shame they dont hire cars for holidays as i would point my family in their direction when they visit from England.
Once again top girls and top company!
Luke
Source: ProductReview.com.au
Sophia Terzieva
We were pleasantly surprised by the professionalism of the team at Carbiz and the prompt delivery of the car. It took less than 20 minutes from our phone call with Penny Simmons for the rental vehicle to be delivered. Avy, the employee who delivered the car, was friendly, polite and helpful while informing us about policy, procedure and safety. He made sure that the driver was well aware of the vehicle’s surroundings and features before he left.
It was the most pleasant experience considering all the stressful things we encountered because of the car accident and we are very grateful for the assistance that we received from Carbiz.
Source: ProductReview.com.au
Janet
Excellent experience dealing with CARBIZ. Enessa was very helpful in organising and following up a car after an accident. Happy to recommend
Source: ProductReview.com.au
Kay Tee
Loved working with Enessa she was efficient in getting a replacement vehicle for me and really helpful.
Source: Google Local
Fili
Monique service is excellent and very efficient. Brought car to my place and very happy with service
Source: ProductReview.com.au
Suzy Cipollone
Great customer service, very thorough and welcoming of questions. Patient , warm, friendly and professional, thank you - Isabella and Yan!
Source: Google Local
Leonardo Raeff
Baxter and Takoda, deliver vehicle on time, car is excellent
Source: Google Local
Annabelle
Torres was very professional in bringing a replacement car over! Great help:)
Thank you so much Torres
Source: ProductReview.com.au
Janaya McFarlane
Carbiz were recommended to me by the company repairing my car. They have been amazing to deal with both over the phone and in person. Adam made the process so easy, quick and seamless. He was at the repairer waiting for me and he was great to deal with. It was handy not having to go to another location to pick up the vehicle. Thanks Adam!
Source: Google Local
Thomas Bailey
Monique was excellent and confident with her communications, makes me feel confident and secure with Carbiz
Source: ProductReview.com.au
Nicky Liu
Tee, Ali and Tiana were very helpful on the process of returning my rental vehicle.
Source: Google Local
TNH
I absolutely loved your service and thank you so much Lindsay you made it so easy.
Source: ProductReview.com.au
Kayle.T
Jess and Enessa were really helpful in organising a rental car for myself after needing to place my own car in for repairs. So happy with their customer service.
Source: ProductReview.com.au
What is Carbiz?
Watch the TV ad
Watch the ad
Carbiz makes life easy after an accident
Easy application
Relax with $0 excess
The car you need, delivered to you
Rental Costs paid for by the at-fault party’s insurer
Keep moving for as long as your car is being repaired
We pick up the car and the other driver's insurer pays
$0
Why choose Carbiz
Industry leader
Trusted by thousands of automotive specialists throughout Australia.
Independent from insurers
We’re always on your side.
Onshore team
100% Australian owned and operated.
Trusted by 1000s each month
99% customer satisfaction
on reviews.io
Excellent
4.98 based on
8,330 reviews
Huy Ng
Jin was exceptional today! Small world meeting Jin ! Thank you fro the service and car !
Source: Google Local
Kereena C
Enessa was amazing. She was able to get me a hire car asap and made the experience a 10/10. I would definitely be using them again in the future, if needed.
Source: Google Local
Kereena C.
I appreciate the time and effort Enessa put it to make this experience a 10/10 for me. I will definitely be using this again in the future, if needed.
Source: ProductReview.com.au
Janaya
Since being contacted by Carbiz to organise my rental car the team have been so lovely and helpful to deal with, especially Enessa and Miranda. After a few calls back and forth they managed to sort it all out for me without any issues. Such nice girls to deal with. I would absolutely use and recommend Carbiz again.
Source: ProductReview.com.au
Andriy N
Jin waa great after the service! Thank you for the car
Source: Google Local
Andri
Jin was spectacular today! Provided great service for me and my family
Source: ProductReview.com.au
Fred
Great customer service. Miranda was great & easy to deal with
Source: Google Local
Anonymous
Very quick response, best customer service, we were handled very professionally and friendly manner.
Source: ProductReview.com.au
Princess Peanut's C.
Jaymee & the team have made my pick up a super smooth easy experience thank you!
Source: ProductReview.com.au
Joanne
Isabella, Paul and team have been fabulous from the moment I received my first call right to receiving my hirer car. It felt so personalised today when Paul dropped the car to me.
Source: ProductReview.com.au
FND
Peter and Maria are good!
Got a car clean and fast.
Source: ProductReview.com.au
Luke Jones
We had a hire car already sorted with a different company who informed us the day of pickup they can no longer provide us with a car. I contacted Carbiz and spoke to Anastasia and Emilia. They were so helpful with my issue. They asked for my details which i could only provide half of but said not to worry as i can provide the rest when i can. They managed to sort me out a hire car the same day within a couple of hours abd have it dropped off at my house before 5pm.
I cant thank you enough, especially after spending 3 hrs on the phone with other companies / insurence company's and getting nowhere.
Cannot recommend enough! Its a shame they dont hire cars for holidays as i would point my family in their direction when they visit from England.
Once again top girls and top company!
Luke
Source: ProductReview.com.au
Sophia Terzieva
We were pleasantly surprised by the professionalism of the team at Carbiz and the prompt delivery of the car. It took less than 20 minutes from our phone call with Penny Simmons for the rental vehicle to be delivered. Avy, the employee who delivered the car, was friendly, polite and helpful while informing us about policy, procedure and safety. He made sure that the driver was well aware of the vehicle’s surroundings and features before he left.
It was the most pleasant experience considering all the stressful things we encountered because of the car accident and we are very grateful for the assistance that we received from Carbiz.
Source: ProductReview.com.au
Janet
Excellent experience dealing with CARBIZ. Enessa was very helpful in organising and following up a car after an accident. Happy to recommend
Source: ProductReview.com.au
Kay Tee
Loved working with Enessa she was efficient in getting a replacement vehicle for me and really helpful.
Source: Google Local
Fili
Monique service is excellent and very efficient. Brought car to my place and very happy with service
Source: ProductReview.com.au
Suzy Cipollone
Great customer service, very thorough and welcoming of questions. Patient , warm, friendly and professional, thank you - Isabella and Yan!
Source: Google Local
Leonardo Raeff
Baxter and Takoda, deliver vehicle on time, car is excellent
Source: Google Local
Annabelle
Torres was very professional in bringing a replacement car over! Great help:)
Thank you so much Torres
Source: ProductReview.com.au
Janaya McFarlane
Carbiz were recommended to me by the company repairing my car. They have been amazing to deal with both over the phone and in person. Adam made the process so easy, quick and seamless. He was at the repairer waiting for me and he was great to deal with. It was handy not having to go to another location to pick up the vehicle. Thanks Adam!
Source: Google Local
Thomas Bailey
Monique was excellent and confident with her communications, makes me feel confident and secure with Carbiz
Source: ProductReview.com.au
Nicky Liu
Tee, Ali and Tiana were very helpful on the process of returning my rental vehicle.
Source: Google Local
TNH
I absolutely loved your service and thank you so much Lindsay you made it so easy.
Source: ProductReview.com.au
Kayle.T
Jess and Enessa were really helpful in organising a rental car for myself after needing to place my own car in for repairs. So happy with their customer service.
Source: ProductReview.com.au
We’re a phone call away
We're available 7 days a week, because accidents don't take days off.
Fastest growing accident replacement fleet in Australia
Family friendly
Count on Carbiz for safe, late-model cars that arrive clean and fully fuelled. Get your kids to school, parties and sporting events safely and on time.
On the worksite
A fleet that's got your back, whether you're hauling tools or handling maintenance.
Electrifying
Charge forward with our range of electric replacement cars.
Exclusivity
Don’t compromise on luxury after an accident. Our prestige range of replacement cars ensure every ride is as refined as you deserve.